We lived here from July 2021 - August 2022 and I would not recommend it. Here is why. - Roach infestation from the time we moved in for about 6 months. They refused to treat or examine other units, even though they acknowledged that they could tell they were probably coming from elsewhere. I guess “luckily” we were only seeing 3-4 a night and none otherwise, but still unacceptable. What do you know - the upstairs unit moved out and they were infested. At that time they were not doing regular
...inspections or sprays. - Neighbors. Everyone was nice, but many did not take pride in their surroundings. Trash everywhere, all over the grass and yards. Unpleasant smells coming from neighbors apartments, infiltrating our own. Children unsupervised and vandalizing the pool, clubhouse, leaving their bikes everywhere, running around with dogs off leash. - Freezer - our freezer was broken for four months, causing food waste of hundreds of dollars. They kept putting the maintenance off - and it ended up being a fairly easy fix. I believe we had to bring this up multiple times to management - the second time we brought it to their attention, they had forgotten about our first request. - Unclean apartment - when we moved in, multiple shelves were covered in dust, and there was food crusted onto multiple walls and doors. - Deposit - On a deposit disposition form we received they are charging us $135 for cleaning and $300 for partially repainting two walls (due to slight discoloration from where two pieces furniture sat for a year - we occasionally burned candles - and two small scuff marks) Repainting is not mentioned in the lease under charges in regards to move out. They are also telling us that they don’t usually clean or hire cleaners after a tenant moves out and that’s why they’re charging us. We cleaned when we left and forgot two appliances that were undamaged but used regularly. Our tenant portal, on the other hand, stated the repainting fee was only $85, with no mention of a cleaning fee. In that case, they owe us. We have tried to communicate with them nicely about these discrepancies - our first email went unanswered for 11 days, until we called them and reached someone that way. I still have not received a response on why the charges listed separately differ from one another. I will say, the apartments themselves are spacious, albeit a bit dated. The place has promise, but with everything we went through we were happy to leave.
Max of 2. We welcome 2 pets per apartment home. There is no weight limit per pet, and aggressive breeds are prohibited.