Dirty, bad communication and maintenance team.
April 13, 2021 - Reseña de Apartments.com
To start with, the unit we toured was not the one we got. The unit we got was dirty and smelled like urine, my roommate and I got cleaner and a black light and the carpet was covered in urine. We spent almost $100 of our own money cleaning the carpets.
Maintenance team took weeks to fix things, plumbing was constantly messing up. We had maintenance in and out constantly, and they would say they fixed something and it would break again the next day. The only time they came in a timely manner was ...
when our toilet flooded and was leaking into the downstairs apartment.
The office team had no communication and would call us multiple times to answer and sign documents we already had done, they would argue with us and then look at our lease info to see we were right and apologize. Unexplained fees are charged for everything.
To make matters worse, there was a shooting in the complex and nothing was communicated to residents. I walked out my door to an entire S.W.A.T team by my apartment and was absolutely horrified. These apartments are overpriced and I highly recommend looking elsewhere.
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