Meh. .
September 27, 2024 - Reseña de Apartments.com
We lived at Stonepost and overall it was a positive experience. Maintenance staff is excellent and the grounds were maintained well. The office staff was generally polite, the managers less so. We had an upstairs neighbor for 6 months with mental issues that would stomp 8-10 hours a day. Made multiple complaints that were met with courtesy but never addressed. We couldn't find an access card on our move out day and were charged for it. Found it a few days later and asked to return it, but ...
since we had paid the fee already they preferred to keep the money instead of refunding it. Which, while perhaps petty, is their prerogative. Mine was to adjust my five star reviews on this and a dozen other apartment sites to a rating that better reflected my experience here in total.
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Property Manager Responded
October 7, 2024
Thank you for sharing your feedback, and we apologize for the challenges you experienced. However, it seems like there may be some confusion, as this review appears to be intended for a different Stonepost property. We would love to ensure your review reaches the right community, and if there’s anything we can assist with, please let us know.
Max of 2. The non-refundable fee is $300 for 1 pet, and $500 for 2 pets.