I was weary of going back to "apartment life," but needed to move quickly due to the house I was renting being full of mold, affecting my health, and a negligent property manager nowhere to be found. Stratford Place popped up in my search, and even though I wasn't (at that time) looking at apartments, I kept it bookmarked, and something kept bringing me back to the listing. After seeing the video tours, in-unit laundry (full-sized washer & dryer, not those tiny stackable units!), and most
...importantly, cat friendly, I was warming up to the idea of applying.
After doing more research, and seeing the amazing reviews from multiple sources, I decided to jump on the opening for their 2-bedroom "Richmond" model. I had an email from Sheila, their leasing consultant literally in minutes of inquiring. My application was processed, and holding deposit paid all within less than 30-minutes! I bombarded Sheila with probably a million questions, and she made the entire process the easiest leasing experience I've ever had.
Fast-forward 3 months, and I'm still just as happy! The communication from the community manager, Valerie is always top-notch! Most of the time, Valerie has emails out to the community about repairs to shared resources before us tenants even realized there was anything out of the ordinary! They really go out of their way to make this feel like a close-knit community and are continuously investing into the buildings, grounds, and infrastructure of the complex.
The community is absolutely gorgeous, and I cannot wait to see what the warmer months have in store. My cats absolutely adore curling up in the sun in front the sliding glass door.
The community is also very quiet. Living in a multi-family dwelling, some amount of noise is to be expected, but I rarely hear anything from my unit.
I've never seen such rave reviews for an apartment community before and was skeptical on their validity, but since moving in, I can honestly say, I am blown away.
I firmly believe Tenant-Landlord relationships are always a two-way street. Open, honest communication as well as acknowledgement and actually addressing issues as they arise are paramount. Moving from one of the worst property managers in the state to Stratford Place was a breath of fresh air (literally!)
Property Manager Responded