Months of Plumbing Issues, Weeks Without Showers, and Management Ignored the Problem
March 4, 2026 - Reseña de Apartments.com
If I could give zero stars, I would.
My experience at Sun Valley at Florham Park has been extremely frustrating due to ongoing maintenance issues and poor management response.
For months, I dealt with repeated plumbing failures affecting both showers in my unit. The showers would start with pressure and then quickly become unusable. Maintenance opened the wall and even replaced a mixing valve, but the issue kept returning. After multiple visits and weeks of disruption, the actual “fix” ended up ...
being simply replacing the shower heads — meaning the prior invasive work never addressed the real cause.
During this period I went weeks without reliable use of basic shower facilities, despite submitting repeated maintenance requests and written notices. Every step required constant follow-ups and documentation just to get basic issues addressed.
After all of this, management eventually offered a $250 credit for months of disruption and loss of essential facilities. I formally requested a reasonable rent abatement consistent with New Jersey tenant habitability standards and provided detailed documentation of the issues and timeline. Management has since stopped responding entirely.
Tenants should expect working plumbing and a responsive management team when issues arise. Unfortunately, that has not been my experience here.
If you’re considering moving here, I strongly recommend asking current tenants about their experiences with maintenance response and issue resolution before signing a lease.
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Property Manager Responded