WALK AWAY
March 7, 2024 - Reseña de Apartments.com
This complex is awful and they don’t care about residents. Multiple cars have been stolen lately and their response was to say nothing to residents. They didn’t make anyone aware. They hired “security” for a couple weeks, but it was just someone driving around the complex at random and they didn’t give the security people access to bathrooms or anything so they had to leave for breaks all the time- aka there was no security. They refuse to put up cameras either, despite the police recommending ...
it! Inside the apartments, they claim to have updated them but they’re disgusting. Carpet smells like animals, walls are cracked, you can’t wash the walls because the pain literally comes off in flakes. The bathtubs are so unstable that they creak and move when you get in (even a kid!) and when we have complained about tiles falling off and mold being under them (despite regular cleaning) they just try to cover it up. AND they’re raising the rent significantly so it’s not even worth it! The maintenance is a joke and the office staff don’t care about residents. There are roaches everywhere inside and out (we lived here and paid for our own additional pest control because the complex pest control didn’t even come in our apartment) DO NOT LIVE HERE!!
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Property Manager Responded
March 15, 2024
We're truly sorry to hear about your dissatisfaction with your experience at The Bluffs. Ensuring the comfort and satisfaction of our residents is a priority, and it's clear we have room for improvement. For assistance with maintenance requests, please submit a request through the Resident Portal. If you would like to discuss these concerns further, please email us at bluffs@pedcor.net or call us at (864) 574-4877 so we can work towards resolving these issues together.
Max of 2. Pet Fee: $500.00 (non-refundable) Per pet? No, Pet Rent: $40.00 Per pet? Yes.