Do not move here! Lazy maintenance and staff
February 4, 2024 - Reseña de Apartments.com
The maintenance here is lazy. We have gone through maybe three different maintenance teams in the three years we have lived here and they’ve only gotten worse. When we first moved in there was a problem with the water heater. We moved in Dec 2020 and it was cold. So imagine having cold water in the beginning of winter. My fingers were purple. It took them five tries to fix it, even then my husband was the one that told them how to fix the water heater. Our A/C breaks all the time. We called the ...
maintenance emergency line and it just hangs up on you. Our apartment got up to 79 degrees in the middle of summer and it took them 2 months to fix it. We had to buy a portable air unit for our room. Then they have the audacity to tell us we have to keep the ac at 70, nothing lower. The next incident is their maintenance man came to our apartment and said that they had to check our apartment for leaks because the unit under us had a leak. He came in and busted a hole under our sink in the second bedroom. He said someone would be by next week to fix it. After I sent a rude email saying their employee put a hole under our sink, they came in and “fixed it”. It was the worst patch job ever. Literally just threw spackle over the hole. The next thing is what made us decide to not sign another lease with these people. There was a leak coming from upstairs into our laundry room. I reported the leak and they “fixed it”. That’s not the case because it kept leaking. Two visits late they said they fixed it and they would have someone come into to fix the water damage. We came back from being out of town for a long weekend and came home to MOLD because they didn’t come in and fix anything. Another leak happened and I reported that, they never came in to fix that. Two months later they leave a voicemail on my husbands phone and say they’re gonna have someone fix the laundry room. Guess what? We found BLACK MOLD because they never repaired our laundry room like they said they would. So don’t move here because they don’t care about you at all. They don’t care about this community.
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