Scummy management
July 15, 2024 - Reseña de Apartments.com
Avoid this place at all costs, I moved out and they cleared me as being good. Then 4 months later I get a notice from a collections agency that I have an outstanding debt.
They charged me 2.3k for floor damage without ever attempting to contact me and after telling me everything was good to go, and they knew I was moving cross country. Funnily enough they didn't respond to any letters sent by my attorney either when I disputed the debt.
I've been in multiple different apartments and this is ...
the only one I've ever had try and pull this sort of stunt.
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Property Manager Responded
July 24, 2024
We appreciate you bringing this to our attention. Due to the anonymous nature of this review, we are unable to identify you and look into this matter. Additionally, we have not received any contact from an attorney. Final accounts that have not been settled are sent to collections after 30 days. Renter's insurance often covers floor damage, and we encourage you to file a claim with your provider. If you would like to discuss this directly, please email us at corporatecontact@alapts.com and we will be happy to review your charges with you. We wish you well in your new home.
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