This review reflects my honest personal experience living in this apartment, and all statements are based on what I personally observed and experienced.
I have never been this dissatisfied by an apartment. I have never felt so unheard by management when experiencing a major issue with my apartment.
Within a week of moving here, we knew we had made the wrong decision renting at the Groves. I found the leasing office extremely difficult to work with, and we felt our concerns were not addressed
...in a timely or effective way. It has been a maddening experience trying to resolve any issues with them, and the back and forth has been incredibly frustrating. You can only talk to them directly IN PERSON because their phone system reroutes you to a call center. It has been a nightmare for us trying to get our deposit back.
Here’s a short list of things we dealt with during the one year we rented here:
* Our apartment frequently felt overheated, especially due to the boiler room below us.
* We noticed thin walls that sound traveled through very well. We heard frequent dog barking and children screaming.
* We frequently noticed strong odors in the hallways, including what smelled like marijuana.
* We heard kids screaming outside nearly all day long from the school nearby.
* We saw roaming groups of children and teens riding their bikes and playing in the active parking lots at all hours of the day and night, including throwing balls near the cars.
* We often observed outside access doors being propped open, which made us feel the building was less secure and led to a solicitor coming to our door.
I feel I could talk endlessly about the cons of living at this complex.
We were not able to rent the apartment we initially chose that appeared as available on their website at the time. We ended up having to choose a different apartment because no other units were available within our move-in timeframe. This apartment happened to be the one above a boiler room.
We had to run our AC units in January because the colder it was outside, the hotter the boiler room got to heat the other apartments and made our apartment an oven. We had to run multiple fans throughout the apartment in the summer, and it was still a miserable temperature in there.
My life has improved in so many ways now that I no longer have to live there. I cannot wait to finally have our deposit back so I can put this entire chapter behind me and never have to talk to these people again.
Max of 2.