If you want to keep your most prized possession and valuables from being thrown away or stolen, DO NOT live here!! We have had nothing but trouble while living at these apartments. To make a long story short, in April of this year, my husband and I tried to access our storage unit that we have been paying $10 a month for since 2018- we were unable to get in as our keys didn't work. Turns out that Lodge at Maple Grove Apartments management gave our storage unit away with all of our belongings in
...it to a new tenant (all the while collecting double rent, $10 from us and $10 from the new tenant). When the tenant called the office to let them know that ALL of our stuff was in there, they told the new tenant to "throw it away." That is a direct quote from both the tenant and the office manager, Madison. It turns out that the new tenant had changed the locks and taken most of our stuff away to their Mother's house. The new tenant planned on selling most of our stuff (skis, expensive tools) within a month. We found this within 2 weeks of the issue starting, so luckily we got most of our stuff back. I say MOST, because MY WEDDING KEEPSAKES WERE THROWN AWAY. Yes, this includes the pearls my Grandmother bought me when I was born that I wore on my wedding day and many other things.
Fast forward to today and the apartment complex has been IGNORING US and has not replied to us for months now when we try to rectify the situation. We have sent multiple emails, calls, and voicemails with NO RETURN. They have been sending us automated move out emails because our lease is up, but can't even do us the courtesy of replying to our multiple emails asking for some sort of reconciliation of our missing belongings. They have asked us for pictures of our storage unit and pictures of the pearls/other belongings we have lost which we have supplied (besides the pictures of the storage unit because we didn't randomly take a picture of our full storage unit) and they are plainly, blatantly, and rudely ignoring our requests for help. Honestly, save yourself the time, heartache, and money and don't live at this overpriced apartment complex where mold runs rampant in all of the apartments, the fountain is thick and green when you enter the property, and the management doesn't care about you one bit.
Max of 2.