Courteous Customer Service
August 5, 2025 - Reseña de Apartments.com
I toured the community and was met with the most courteous, professional and thoughtful staff! The assistant manager was attentive to current residents while maintaining responsiveness to all of my questions. It was helpful to learn all of the various ways residents make use of the amenities and communal spaces and how some have designated areas in their homes for decor and functionality. It’s clear that security and service are priorities in this building. Sarah was more than gracious and ...
long-time residents (e.g. 6-12 years) I interacted with had nothing but positive feedback regarding the responsiveness of maintenance and management (which I observed first hand during my tour). Such a clean and safe environment that delivered on what is advertised on their website. If you like what you see online, you’ll be all the more impressed by an in-person look! As a mature, professional who works downtown, I am looking forward to a shorter commute and more time to spend enjoying my home and new neighborhood. 5 stars
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Property Manager Responded
August 13, 2025
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your tour at The Lofts at the Security Building Apartments. We're proud of our team's professionalism and energy. If you have any questions or would like additional information, please feel free to contact us at (818) 691-0772 or lofts@simpsonhousing.com. We look forward to welcoming you to our community!
Max of 2. We allow a maximum of one dog, one dog and one cat, or two cats per apartment. A pet deposit of $200 will be required for the second pet.