Terrible business practices
July 2, 2026 - Reseña de Apartments.com
We tried getting renting here. They wouldn’t call you back after completing an application. We made several visits. The right hand don’t know what the left hand is doing. Now, after dealing with this for a month, they’re saying we have to complete and pay another application fee because they’re under new management. Terrible business practices
Property Manager Responded
July 31, 2026
Thank you for sharing your feedback. I'm truly sorry to hear about your experience.
My name is Sigourne Crumby, and I recently joined Lookout O4W as the new Community Director. While I was not onsite during the timeframe you described, I understand how frustrating a delayed application process and inconsistent communication can be.
I would appreciate the opportunity to review your situation personally and determine what occurred. Please contact our leasing office or email me directly so I can look into your application and provide you with accurate information regarding any application requirements or fees.
We are committed to providing a responsive and professional experience, and I hope you'll allow us the opportunity to make things right.
Sincerely,
Sigourne Crumby
Community Director
Lookout O4W
Max of 2. We welcome 2 pets per apartment home. There is a $400 pet fee (non-refundable) for the first pet and a $200 pet fee (non-refundable) for the second pet. Pet rent is $30 per month per pet, along with an annual $25 pet screening fee per pet. There i...