Fun but with annoyances
December 5, 2021 - Reseña de Apartments.com
I lived at the Louis for almost three years. Here are my top pros and cons of living there:
Pros:
1. Location. Being at 14th and U is unbeatable in terms of access to bars, restaurants. Bus access and metro (green/yellow) is good.
2. Maintenance. Whenever I put in a maintenance request it was fixed, quickly.
3. Pool/amenities. This is a pro and a con. It’s a pretty young (early 20s) and partying crowd at these. If that’s what you want, perfect.
Cons:
1. “Cheap” building. This construction was ...
clearly done cheaply to maximize profit from relatively short term renters. This means lots of little annoyances: no way to buzz people in the building whereas my friends’ buildings can let people enter through their phones; elevators frequently broken; cheap fixtures in the apartment that break; no medicine cabinet and few lights in the apt. These aren’t terrible on their own, but it’s a vibe that gets old.
2. Management. Every time I had to deal with the property ownership, it was frustrating (not the individuals in the office, they were great, but the policies or people from Greystar). For one example: when moving out, I got a cleaning service to make sure I got my deposit back. I did a walk through with Louis staff before handing in my keys and they said it was good and I wouldn’t be charged. Then they subtracted $150 from my deposit for a cleaning fee. When I protested this, they would not give me a full refund. These kind of nickel and dime charges happened fairly regularly from greystar.
3. Noise. You’re living on U street. It’s going to be loud. Just accept it if this is where you live.
4. Price. It’s an expensive building relative to others. Eventually I left because I just wasn’t getting the value I could elsewhere compared to the amenities.
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Property Manager Responded
December 8, 2021
Hi Anonymous,
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Louis Management
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