Fun but with annoyances
December 5, 2021 - Review from Apartments.com
I lived at the Louis for almost three years. Here are my top pros and cons of living there:
Pros:
1. Location. Being at 14th and U is unbeatable in terms of access to bars, restaurants. Bus access and metro (green/yellow) is good.
2. Maintenance. Whenever I put in a maintenance request it was fixed, quickly.
3. Pool/amenities. This is a pro and a con. It’s a pretty young (early 20s) and partying crowd at these. If that’s what you want, perfect.
Cons:
1. “Cheap” building. This construction was ...
clearly done cheaply to maximize profit from relatively short term renters. This means lots of little annoyances: no way to buzz people in the building whereas my friends’ buildings can let people enter through their phones; elevators frequently broken; cheap fixtures in the apartment that break; no medicine cabinet and few lights in the apt. These aren’t terrible on their own, but it’s a vibe that gets old.
2. Management. Every time I had to deal with the property ownership, it was frustrating (not the individuals in the office, they were great, but the policies or people from Greystar). For one example: when moving out, I got a cleaning service to make sure I got my deposit back. I did a walk through with Louis staff before handing in my keys and they said it was good and I wouldn’t be charged. Then they subtracted $150 from my deposit for a cleaning fee. When I protested this, they would not give me a full refund. These kind of nickel and dime charges happened fairly regularly from greystar.
3. Noise. You’re living on U street. It’s going to be loud. Just accept it if this is where you live.
4. Price. It’s an expensive building relative to others. Eventually I left because I just wasn’t getting the value I could elsewhere compared to the amenities.
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Property Manager Responded
December 8, 2021
Hi Anonymous,
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Louis Management
Max of 1.