From major problems with staff and unlawful entry for general maintenance. The complex had 3 different property managers in the span of 12 months, the crime rate in the area is higher than it seems, plenty of undesirables in the area including residence at the complex. The parking situation is abysmal. The smart lock system that they have implemented does not work I personally was locked out of my apartment several times in the middle of the night due to the lock engaging and then not functioning
...to open. There were two instances where strangers knocked on the door at ungodly hours. There is no peep hole on the door as they mount the doorbell speaker directly over it. The ceiling cracked and began to fall into the floor in the kitchen area, the toilet would run constantly both our washer and drier stopped working at a point during our lease. The vinyl flooring in the units is far to fragile it tears if you step too hard with shoes on, the carpet in the bedroom had not been cleaned as it smelled of dog urine, despite them charging a 100 dollar cleaning fee upon leaving the complex. The walls are paper thin so you can hear every breath your neighbor takes. We were charged for a community service package which apparently included taking trash from your doorstep this was never done not once and there would be massive piles of trash in front of units due to the negligence of the staff. I could go on for much more. DO NOT LIVE HERE. It will be a huge mistake, and god forbid you try to buy out as they will unlawfully charge you for things not disclosed in the lease and try to make a quick buck off of you.
Max of 3. Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.