Not worth it, huge lack of communication
July 21, 2026 - Reseña de Apartments.com
We’ve had so many issues since moving in here, from lack of communication from management to the apartment above us flooding.
There’s always construction outside, causing loud noises at early morning hours (as early as 5am, usually by 6am), as well as dirt and dust everywhere. My patio is constantly covered in dirt.
On top of this, the apartment above our former unit flooded into our breaker box, and there was clear water damage inside and on the outside of the walls. We were told we would ...
get reimbursed for food loss and helped with labor to move our stuff (mind you I was 38 wks pregnant at this point and could barely move), and we got no help and my husband had to take off work to move our entire apartment and lost income. We still haven’t gotten any reimbursement of food loss, time spent, labor or anything.
It is advertised as luxury apartments, but it is far from that. It is constantly dirty, and certain floors are unbearably hot. It is not worth how much we spend.
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Property Manager Responded
July 24, 2026
We've sent our dedicated management team your feedback, and it's important we clarify that this does not reflect the experience we aim to provide here in our community. It's very important to us that our valued residents feel heard, taken care of, and met with attentive service. We care deeply that this is a pleasant and comfortable place to call home, and we'd sincerely appreciate the opportunity to further review the concerns you've expressed here regarding your home and any previous repairs as soon as possible. Our team is available at (612) 491-9990 to answer any questions you may have and offer insight, and we truly look forward to speaking with you.
Property Manager Responded
July 29, 2026
We've sent our dedicated management team your feedback, and it's important we clarify that this does not reflect the experience we aim to provide here in our community. We want our valued residents to feel heard, taken care of, and to be met with attentive service. We care deeply that this is a pleasant and comfortable place to call home, and we'd sincerely appreciate the opportunity to further review the concerns you've expressed here regarding your home and any previous repairs as soon as possible.
We'd like to clarify that the flooding incident mentioned here occurred prior to our new management's arrival, meaning we unfortunately have no information on these concerns in our database. It's also important we mention that the construction taking place on the plot of land neighboring our community is out of our management's control and is unaffiliated with our community. Our team is available at (612) 491-9990, and we encourage you to reach out to us so that we can get you in contact ...
with our Regional Manager. We're here to help.
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