Friendly Staff, but Ongoing Maintenance Issues and Unresolved Problems
August 26, 2024 - Reseña de Apartments.com
I have mixed feelings about my experience at Raven. On the positive side, everyone on the management and maintenance teams is very nice and speaks to you politely. They are friendly and approachable, which I appreciate.
However, I've been dealing with a persistent water leakage issue in my apartment for over a month now. Despite multiple attempts to fix it, the problem remains unresolved, and there has been recurring mold growth, which poses serious health risks. The situation has been ...
frustrating and disruptive to my daily life. My bathroom is practically unusable due to the damage, and it's been a challenging experience trying to get this issue resolved in a timely manner.
I hope the management team can address this issue more effectively for future residents.
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Property Manager Responded
September 6, 2024
We appreciate your mixed review, Mohit. It's great to hear that our staff's friendliness is a positive aspect of your experience at The Raven. However, we regret to hear about the ongoing maintenance issue. We understand how this could be frustrating and disruptive. We would like to discuss this further and work towards a resolution. Please contact us at cmraven@liverangewater.com or 704-302-1121. Thank you, The Raven.
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