Having lived at the Reserve at Belvedere since it first opened, there are several issues that became more apparent as time went on. To begin, the community itself is nice and the maintenance staff is very friendly and helpful; however, there are several major issues (besides the price). First, the noise. It is obvious that when the apartments were built, the contractors opted for cheaper building materials because noise travels through walls as if they aren't even there. The family above me
...owned a 20 lb dog that sounded like a pet elephant and the radio from the apartment below me sounded like there was a rave occurring in the middle of the day. I tried contacting management about this issue several times until I discovered that my neighbors weren't noisy: the walls/building materials were just that shoddy. If you don't believe me, listen for the crunch beneath your feet as you walk through the apartments (supposedly, it's some sort of material that was supposed to provide soundproofing, but has broken down and does not work). The wiring exhibits a similar shoddiness: multiple eyes on my stove, as well as several outlets would automatically trigger a short and require me to flip the circuit breaker back when they were used. Second, the amenities at the complex. While the amenities are nice to have, everything requires a key fob to access for which management will charge a fee. When I first arrived, I happily paid my fee only to wait several months without my key fob arriving. I eventually requested my money back. The pool and hot tub also have a camera installed which the property manager, Jimmy, watches from his home on weekend nights to watch residents and enforce the pool hours (strictly). The only reason I know this is that I was once in the hot tub 10 minutes past closing time on a Saturday when an apartment worker approached me saying that Jimmy had called him from his house to come and tell us to leave since he had been watching us on the camera. Finally, don't expect to receive your security deposit back. After living at this apartment for several years, treating the apartment extremely well, and spending several days prior to my departure cleaning the apartment thoroughly, I was shocked that months later I received a letter that actually requested more money for cleaning. I had read about similar issues from this property manager, but I refused to believe it until it happened to me. My advice: save your money and move elsewhere.
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