The only reason it gets one star is for location, being within walking distance to grocery stores and restaurants and easy access to main roads. Problems began at move in. The office staff was unprepared for my arrival. They kept losing my insurance paperwork, couldn't find keys and the agent I had been working with wasn't there and left the person working that day in the dark.I waited 2 hours to get into my apartment after a 5 hour drive in a moving truck. You pay a high fee and pet rent for
...your pet but no one enforces the rules of cleaning up after your pet and maintenance doesn't pick up the slack. Trash compactors are always full, so people throw trash all around it. Snow removal is sub-standard and if you're lucky enough to have an attached garage be prepared to shovel. You're money will go flying out the window because doors,windows and ventilation are drafty to say the least. The HVAC and the water heater are not energy efficient. There's not much sound proofing, so you will hear your neighbors every move. The fitness center is a small rack of free weights, a few machines and a couple treadmills. Pool hours in the summer are late in the day and very short. They did respond within a timely manner to service requests, but in a 10 month rental period I had my heat or A/C break 3 times and water problems. The refrigerator is small. They skimped on cabinet size. The bathtub was filthy because it needed refinished. Their fees are much higher and their grace periods much lower then most standard leases. They will nickle and dime you at every turn. I had to move out because my work was taking me somewhere else. I paid them $100 to clean my carpets because it was required. They did an inspection 7 days after I moved out and claimed it was dirty, charging $77 to clean the apartment. The pictures they showed with the inspection report showed a very clean apartment. They said my oven/fridge was dirty, showed pictures gleaming clean. That's after the fumes from the oven self clean filled my apartment. They said my carpet was dirty and showed pictures of the indentations my furniture made as proof. They said my entryway was dirty and showed pictures of the dirt they painted over on my baseboards as proof. They said I left marks on the wall in the garage, but the pictures showed none. I didn't find the community or the office staff to be friendly, except when they were courting me to move in. Do not rent from them
Max of 3.