Renting from Terraces at Perkins Rowe was the worst decision we could have made for our family. If you are considering a move to this apartment I highly recommend you reconsider.
Here’s a bit of our experience with the apartment:
We have two large dogs and a 12 month old baby. Before moving in, we asked about noise being an issue. We were told it wouldn’t be an issue at all. Because of the high price point for a “luxury” apartment we took their word for it. Unfortunately soon after we moved
...in (24 hours) we learned the information we received was incorrect. In the months to follow we received constant noise complaints (calls from the office, visits from security, and even our neighbor coming up stairs often and knocking themselves) from our dogs walking across the apartment at night and our toddler playing and dropping her toys (They would accuse us of working out in the middle of the night). This caused a lot of stress on us and we hated to prevent our daughter from developing and playing. After three full months of this, we decided it was mutually best for everyone to not reside in a second floor apartment with two large dogs and a baby. The move out process was horrendous. They charged us an extraordinary amount of money for the “inconvenience” of our early move (despite the reason for our move being that we received false information about noise).
In addition, in every engagement with one member in particular of their office we were treated with sarcasm, disrespect, and rudeness. We were shocked at this response considering how much we paid to be tenants.
During our time there the security gate for the parking garage never worked leaving our expensive cars exposed. Our mailbox was broken from the previous tenant and it was never fixed leaving our mail exposed. It took them over a month to replace a keycard (which was because their office forgot about our request). Finally, their call box was broken for over a week while we had COVID. We were forced to expose other tenants because there was no way to receive deliveries during our quarantine.
Again, if you are considering a move to this apartment I highly recommend you reconsider. The cost and service is not worth the location.
Max of 2. Pets - allowed, Max weight 80 lb each.