1. Theft
Purchased a money order (they charge you a $5 fee to pay online and won’t automatically draft it from your bank) for rent one month and it was stolen after being dropped in their Dropbox. I then get a note on my door of all the late fees I owed and only after explaining my case and providing receipts did they wave off the late fees.
2. Maintenance Men
The complex got a new maintenance guy who has no regard for anyone’s privacy and will enter your apartment without notice. I called one
...day about our ac not working and he came by to “fix” it an hour later. Later that night, I call again and the 24 hour phone service said they’d relay my message to the manager. The next day my roommate and I are both at work and she comes home to find the maintenance man had come in when we weren’t there to work on our ac again. I don’t know how or why but he had shut our cat in the closet that houses the ac unit (there isn’t room for a person to stand in there and our cat barely fit as well). To top it all off, he left a note saying, “The ac works fine. It’s summer time so it’s just going to be hot.” The most upsetting part about that lie was how I lived right next door in a different apartment on the same building and our ac worked fine.
3. Bugs
I understand that bugs are very common in Arkansas, but I have killed multiple roaches, spiders, armies of ants (presumably because the people living under us didn’t keep their place clean), and some friends of ours who also stay here had problems with bed bugs.
Summary.
Horrible maintenance men with no regard to your privacy or pets, insects, busted ac units that don’t get fixed, and theft.
DO NOT LIVE HERE.
Max of 2.