I have been a loyal tenant at Wyndham Lakes, The Villas for 2 years now and have never been late on my payments. However, I am extremely disappointed with the recent decision to raise the rent fees once again. What is particularly frustrating is that new tenants are being offered significant rent discounts of up to $600 lower than the proposed new rent fee for returning tenants like myself.
It feels unfair and unjust that loyal tenants are being asked to pay more money than new clients who are
...receiving such generous incentives. While I understand the need to attract new tenants, it is disheartening to see the lack of consideration for those of us who have been consistently paying our rent on time.
Additionally, I find it misleading that the prices listed on the website do not reflect the actual prices being offered to new tenants. I personally referred a family member to The Villas and they were able to secure a substantial discount on their monthly rent.
I believe that there should be more transparency and fairness in the pricing structure for all tenants, both new and returning. As a loyal tenant, I would appreciate more recognition and consideration for my commitment to The Villas. I hope that these concerns can be addressed and that there can be more equitable policies put in place for all tenants.
To add:
However, I recently experienced a troubling incident that has left me extremely disappointed with the management of the property. The landlord hired a roofing company to redo the apartments' roofs, and unfortunately, my vehicle was damaged in December 2023 as a result of their negligence.
Upon contacting Wyndham Lakes with clear evidence of the situation, they initially promised to follow up. However, it took close to 6 months for this issue to be resolved, despite numerous phone calls and emails. At one point, the Wyndham office even stated that it was not their problem and that they were doing me a favor by contacting the roofing company and following up. This lack of accountability and delay in resolving the issue was extremely frustrating and time-consuming.
Furthermore, when I visited the Wyndham office to address the situation, I was met by their employee Rigo. I found Rigo to be unprofessional, inconsiderate, and uncooperative. Instead of addressing the issue at hand, his only goal seemed to be to pressure us to pay more money or leave the property.
Max of 5.