Wouldn't recommend to anyone
August 31, 2021 - Reseña de Apartments.com
When I moved into the willows it was a lot of deceitful promises, the outlet overs next to my kitchen sink were missing ,some came completely out of the wall the vinyl floors were lifting bathtub was peeling and my bathroom vents didn't work later on the problems piled with noisy neighbors and insect problems I am allergic to wasp and their was a nest outside my home and they were getting in my room through the hole in my screen they refused to do anything about it and told me to put a shirt ...
under my window . None of these issues were resolved expect the outlet caps it seems they focus more on appearance than actual up keeping also the breakers in my apartment are weak and half of the apt power has went put and they didn't come to fix it. All of this in very inconvenient for the price I pay to live here and seeing the fact that I also work from home which they are not courteous of . Last but not least they also like to power wash the buildings which resulted my living room doors flooding because the door seals were cut faulty and perfect for critters to welcome themselves in. Also when I request for maintain they procrastinate and complain that there is only one maintenance person and it will take a while but I've waited my whole lease for these things to be fixed. Also they have been through 2 managements within my 12 months here and neither have seemed to get it right . Also there is occasional people going through cars in the parking lot a family members wallet has been stolen and they over crowd buildings their is no parking spots. Additionally the trash system is not great it is filthy trash is left in the parking lot and has rats and raccoons and possums. Not to mention this is supposed to be their "Elite" apartment .
Leer Más
Property Manager Responded
September 21, 2021
Hi, Thank you for sharing your experience. We are truly disappointed we did not meet your expectations. Customer happiness is important to us and we hope you will give us another chance in the future. Respectfully, Savana
Max of 2. Caged small animal.