Beautiful building, poorly managed
February 24, 2024 - Reseña de Apartments.com
I’ve lived in Portland over 12 years and have moved almost yearly since and I can easily say this building is one of the worst I’ve ever lived in. I should have known from how unorganized the application and approval process was but I was in a pinch and needed to moved pretty quickly. The apartment itself was okay, with really beautiful windows but insanely low craftsmanship (think drawers fronts pull off every time you try and open the drawer). There’s no inside property management which might ...
not be so bad if the property management company cared even a little bit. Upon move-in I discovered I never received a mail key and it took well over two weeks trying to get someone to care enough to provide me one, all while a prescription I needed was sitting trapped in my mailbox I could not access. Maintenance requests receive little to no communication – upon move out I’d had an open request for over six months that was never resolved because BOTH large windows in my apartment would not shut or lock properly leaving an almost half inch gap exposed to the outside, wonderful in winter. The elevator was constantly down with no communication on when it would be fixed, once for over a week. On more than one occasion I would be away a few days only to return to my apartment reeking of cigarette smoke due to other tenants smoking inside, this was one of the only things I ever received regular communication about. Tenants would get multiple texts saying “don’t smoke inside” and that was the extent of the efforts to stop the problem, text. More than once the front door lock would not function leaving the lobby and units open to any random person coming off of very busy Division St. Packages were constantly stolen from the lobby. The secured lockers were rarely used and often damaged out of service. The key fob security for the stairwell was literally ripped out of the wall at one point and when I moved out was just a dangling exposed wire. I could go on, and on, and on, and on. Don’t live here, please!
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