Unprofessional and Bad quality
April 29, 2025 - Reseña de Apartments.com
Moved in with no laundry doors and didn’t get them put up until 5 months later. When the doors got put up they were damaged and dirty. There are bugs in bathroom and kitchen. Asked for a new mail key didn’t get that until 2 months later and had to make complaints to 2 different managers. You don’t get what you need without having to go through the whole staff and managers and complaining. The place is not worth the money.
Property Manager Responded
May 5, 2025
Thank you for your feedback and residence at Tidemill Farms. We are truly sorry to hear about the challenges you encountered with the condition of your home and the delayed service. It is our goal to provide prompt assistance and a well-maintained living environment, and we regret that we fell short in your case. We understand how important it is to feel that your concerns are being addressed without repeated follow-ups. If you continue to need support, please feel free to reach out directly at tidemillfarmsmgr@slnusbaum.net or contact corporate customer care at (757) 955-8143. Your satisfaction matters to us; thank you for sharing your thoughts. - The Management Team at Tidemill Farms Apartments
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