I have lived here for 5 years, and I used to absolutely love it (hence why I stayed for 5 years), but management has become disorganized and uncommunicative.
I used to live here with my boyfriend, but we split a few months back. When he moved out, the office failed to get his keys to the apartment and the mailbox. When I asked the office to insist upon my ex returning the keys, the manager stated that I was being overly worried and that I should simply get the keys from him myself. When I then
...asked if I could have my door locks changed because I was worried about my safety (due to her failure to collect the keys), the manager said that I would have to pay a hefty lock-changing fee which was required by "upper management." This is a typical response from her. Anytime she doesn't want to be the "bad guy" she blames her lack of action on "upper management." After a lot of sleuthing, I managed to directly contact "upper management," who said they had never heard anything from her about my predicament and who promptly agreed to help me with everything. If you want to get anything done, you have to go out of your way to contact "upper management" because the manager is too disorganized and lazy to do anything herself.
Furthermore, I have been living with roaches for about 6 months. I understand that roaches are just something that is inevitable in apartment complexes after awhile. My problem is not that the roaches exist, but that they've been here for 6 MONTHS. I reported the roaches to the apartment office 6 months ago when I found small roaches in my kitchen and asked for pest control to come take care of them. Pest control has come about 3 times since then, and each time they have failed to actually remove the roaches. The roaches are now quite large, quite numerous, and have spread to every part of my apartment unit -- including the empty unit across the hall from me. My unit is becoming unlivable, and I carry a can of Raid with me around the apartment at all times. Last time pest control was scheduled to come, I had to move all my furniture away from the walls and to empty out my kitchen so that pest control could spray (a process which took about an hour). Additionally, I had to pay someone to sit my dog because the apartment had to be empty for 8 hours after spraying. After all of this, pest control DIDN'T EVEN BOTHER TO SHOW UP for their appointment. So now I still have roaches and am still waiting for the roaches to be addressed.
Max of 2.