Worst mistake ever, please learn from our mistake. We signed a lease in January, and since then, there have been 3 different sets of concierge teams. That alone should tell you the type of establishment this is. But it gets even better.
Horrible Staff. With the staff constantly changing, no one knows what they are doing at all and the leasing agents are just as terrible. If you have a question, do not expect a quick answer. We are still waiting on a response for an email we sent back in April,
...and if they say they will call you with the answer... expect to be ghosted faster than a tinder date.
Packages. To keep make this simple, a massive building also means 'lots' of shipments, which will translate into lost and delayed packages. I just picked up my butcherbox from downstairs that had evidently arrived the day before. And amazon? They will tell you that you can pick up your packages in the locker for easy access, but this can (and most often times is) 1-3 days after it arrived and was finally placed in the system. Having something overnighted just to receive it days later because of the ineptitude from the very staff that is supposed to be 'assisting' you - beyond infuriating. But I digress...
Internet. During your walk through the leasing agents will tell you that there is internet throughout the building and that they use it to work, so it is reliable - LIE. If you plan on working in the shared office spaces, you better have a hotspot. Not only does the internet work very sparingly, but it does not reach some of the rooms.
Amenities. We fell for the trap. We saw the pool, the gym, and the rooftop and thought about how nice it would be to use them but neglected to realize that there are about 300+ residents also thinking the same thing. Needless to say, the amenities are too small to actually take advantage of because there are too many people trying to use them.
Unprofessional staff. I cannot tell you the number of times we have either walked downstairs and come back from dinner just to find the staff either fast asleep, watching netflix or just chilling with their friends/family. And then they get mad when you actually try and ask for help as if you bothered them lol.
Final Thoughts. If you do not care about your packages, getting good quality sleep, an unhelpful staff, and poor internet, this is the place for you! If you do, then for the love that is everything good, runaway and never look back. Yours truly, an soon to be former resident.
Max of 1.