Disappointing experience
September 1, 2024 - Reseña de Apartments.com
I was a resident for 2 years and 6 months, and my experience with the management has been deeply disappointing. After moving out, I received a "Move out calculation" notice that deducted my entire security deposit of $2,276 and demanded an additional $724. The charges were excessive and unjust despite leaving the apartment in good condition and addressing concerns such as roach infestations that escalated after a neighboring unit underwent extensive repairs.
When I tried to discuss these ...
concerns with the management, they did not respond. Even after escalating the issue to the Better Business Bureau, the management failed to provide any response. As a long-term tenant who paid rent on time and adhered to all regulations, I expected fair treatment. Unfortunately, that was not the case.
I strongly caution prospective tenants to consider this lack of responsiveness and fairness before choosing the Uptown Apartment as your next home. Renters deserve transparency and communication, which I found severely lacking in my experience.
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