I had many chances to interact with the maintenance guy at this place but there are 2 incidents that stood out.
My water heater broke at one point and it took the maintenance guy MONTHS AND MONTHS to actually fix it. There was one time he came in, did NOTHING, told the office there was no problem at all. At one point he replaced the water heater with what he claimed to be a brand new water heater, it absolutely was not (not that I care, I just needed it to work, but it didn't).
AND THEN THERE
...IS THIS MOLD PROBLEM which force me write a review for the first time in my life. It's not because of the problem itself, which was fixed promptly. It was because of the person who came to inspected at first (the same guy who took several months to fix the water heater).
IMPORTANT NOTE RENTER BEWARE: when you see visible mold, get a mold test kit and test it out BEFORE telling maintenance, it will take at least 2 days, record everything too. They will always try to tell you it's mildew and try to wipe it off of the surface, you will loose the chance to test it and the mold is still there in the walls.
Anyway, back to this maintenance guy who came in with a moisture reader that he WAVED AROUND IN THE AIR to test the moisture in the walls (for the people who don’t know, you have to press the reader against the wall). After he WAVED IT AROUND under the sink, he was so adamant that’s there are no mold because this is a "MOLD READER" and it’s showing nothing. I even asked him what if I take a sample to test it and it grows? (I didn’t tell him I already tested it). He immediately said go ahead, and then tell the other guy to come wipe it off latter. I eventually told the other guy who came back to wipe the walls that I already tested that area and it’s mold for sure, he eventually used the same moisture reader and read the walls and floor CORRECTLY THIS TIME, there was indeed A LOT of moisture. I and him went directly to the office right after and I talked directly with the manager and we tested all the walls.
Make no mistake, if I was a person who haven't had any experiences with mold and don’t know how the reader works, this guy would have successfully tricked me into living with it. This guy has no regard for my health, all he wanted was to avoid doing anything about the problem. The problem was dealt with promptly but this left a really bitter taste in my mouth. I just feel like I need to let people know my experiences so you guys can avoid it.
