Overall, I loved living there. I only left because I got a new job in a new state. 4-stars for reality. Complaints exist, problems happen, things aren't always super easy. That's life. This isn't the most high-class place in the universe. If you are looking for a home, and are willing to care for your home. This place is it.
Cons:
Leaky, old, metal framed windows (easily mitigated in the winter by window shrink wrap covers)
These windows cause other problems.
Mall traffic (Holidays can be
...frustrating)
Not all apartments are modern/updated
Contracted painters are careless.
Middle Ground:
Packages are cared for by the front office, so you need to plan for that. (personally, I'm really grateful for that, it just know some others get frustrated)
The building is older and big. It'll sometimes have old and big problems. (part of reality)
Small pool.
Some residents are a pain. (They don't usually stay long)
Radiative heat, and wall A/C. (Easy to plan for if you are willing)
Pros:
Great office staff. (Problematic staff doesn't stay long)
Regularly cleaned common spaces. (Weekdays, so weekends can get a little messy from residents)
Support staff is pretty fantastic (maintenance and cleaning are wonderful, even if they are a bit gruff)
Updated modern apartments are a dream, while older apartments are functional (just not with the times as much)
On-site storage (1 bedroom units have a deep storage closet, 2 beds are in the building elsewhere)
Fast elevators (yes sometimes they break, but the office staff really presses on the elevator company to fix it when it does)
Garage parking (rentable)
Walking distance from pretty much anything you can dream of.
Maintenance requests are followed up promptly, and the office staff has your back.
A real sense of community with the neighbors if you want that, or anonymity if you don't.
Almost never hear my neighbors. (Something has to be seriously wrong/loud for me to hear them)
Price point. (I'm having a real struggle finding as nice of place in my new state at the same cost of living)
Eventually, the place felt to me like a vertical suburban neighborhood, and my little apartment was my landscaping free house.
Max of 2. Pet owners are required to have renters insurance and a full security deposit.