Owner/Property Management is Bad!
June 24, 2024 - Reseña de Apartments.com
Property looks good but lots of hidden costs(have to pay trash, gas, and water $120+/month), management is cheap on repairs and will always raise rent 10%/year. Whenever something breaks, it takes months to get replaced or fixed and management doesn’t care how inconvenient things become for residents. On site manager is good but the company will not respond on major issues and has no customer service line, only emails which they rarely answer. Building in the middle of a 3 month roof and stucco ...
repair, lots of dirt and noise, all because management got fined for ignoring the issue for years.
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Property Manager Responded
July 9, 2024
On behalf of myself and the entire management team, we sincerely apologize for the negative experience you have had in our community. Customer service is our number one priority so we are sorry to hear that you do not feel you have received exceptional service from our team. We would like to invite you to contact our leasing office so we can address any open concerns. We may be reached at vineland@gardencommunitiesca.com. We strive to improve your experience in our community. Thank you.
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