Greedy and poorly managed
November 20, 2023 - Reseña de Apartments.com
Such a terribly managed apartment. Their poor maintenance caused a huge leak in my apartment and I couldn't get ahold of anybody for hours. I had inches of water covering my floor and I couldn't use my apartment for days, and neither could my downstairs neighbor. They refused to pay for a hotel and insisted I use my apartment insurance to cover the cost (which was several hundred dollars for me to use).
Also, once you reach the end of your lease, they jack up the prices exorbitantly. I decided ...
to move out instead of accepting the $400 increase in my rent. When they put my unit back on the market, it was BELOW the price I was originally paying. Obviously the markup wasn't due to fluctuations in the market - just their greed.
Now, a year after I've moved out, I found out that a collection agency is after me. I've not received any notification of bills due by Vista Imperio via phone or email and I can't get a hold of them to explain what this charge is for. I assume it is yet another mistake due to poor management.
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