Upon move in my stove and washer didn't work, and we had no hot water. We signed a lease 2 weeks before physically moving in, so not sure why this was left unchecked. This should have been the first sign...
We went through 3 washing machines while we lived here as they continued to break and seemingly couldn't be fixed. The last time it was replaced, the maintenance team left huge tears in the laminate from dragging the machine across the hallway.
At one point our upstairs neighbors flooded
...their bathroom and water came pouring out of our bathroom ceiling. This damage occurred in November and the repair was still unfinished when we moved out at end of February.
If you need to call someone, good luck! The office doesn't answer or return phone calls. You need to email or physically catch them at the office.
While living there, pet stations were CONSTANTLY overflowing with waste, and the poop bags were frequently out. I took it upon myself to replenish waste bags from around the property, and we always had to contact the office to ask them to take out the trash. At one point we were told, "yeah the person who did that doesn't work here anymore, so..."
This property is under new management now (as of Feb 2020) and the first time I walked in to give them a check, I was greeted with extremely unfriendly faces and felt like I was a burden.
When I inquired about a deposit refund, I was sent a report with insanely overpriced charges, including a WSG bill I had already paid, carpet AND unit cleaning charges (even though we cleaned very thoroughly), and a $350 charge for "partial repaint" which was supposedly to patch the 2 sets of holes I made in the kitchen for storage racks and 1 set for a curtain. We were very clean and very cautious about the care of our apartment.
If you can afford it, stay FAR AWAY from here. I wouldn't recommend this place to anyone. Sad waste of 1 year of my life and tons of money.
Max of 1.