I wanted to love being a future resident of Warson Village apartments, however I was met with staff members who were completely unaccomodating and unwilling to make customer satisfaction their number one priority. I submitted my application and was informed at the time of submission that there is a 3 day window to cancel. My application was approved on a Monday and I was informed on a Tuesday. Friday of that same week (3 days after being informed that my application was approved), I was faced
...with an unforeseen dilemma that would not allow me to move into Warson Village on my originally scheduled date. Immediately, I visited the property in person to inform them. Not only was I told that I was not eligible for a refund of my $400 deposit because it was approved 4 days prior to me notifying of my intent to no longer move in (ignoring the fact that I was not notified until a day later - which would put me within the 3 day window), management was not even willing to work with me to keep my application on file, hold my $400 deposit and apply it to a future available unit. I was paying all rental fees in advance at the time of my scheduled move-in date. The apartments are marketed as a gated community, however, if you speak with the residents of the community the gate has been inoperative for upwards of one year. The community is centrally located and nestled in the award winning Ladue school district. However, due to the lack of cooperation from the staff I would not recommend the property to my worst enemy and for that reason I would give zero stars but the submission requires atleast one. Hopefully the $400 can be applied to getting the gate operating sooner rather than later.
Max of 1. Free Parking. Reserved carports are available. Contact our leasing office for more information!.