Verified Renter
August 16, 2026 - Reseña de Apartments.com
Complete disregard for my home The maintenance team entered my apartment without calling after I requested to be notified so that I could put my dog up as well as prepare the space that they will be working in. In addition to that in a different room, they knocked my belongings and didn’t bother to pick up behind themselves. They left the ac unit with all the wires completely exposed and dropped debris all over my personal bathroom items. The bucket that was left in the bathroom to catch the ...
water was moved and since the work was not complete it left a puddle of water on my bathroom floor. There was a huge mess to clean up in addition to the work not being done. I had to leave work to visit the office in order for something to be done. The leak was fixed but they put the soaking wet lid back on as well as a patch on the ceiling where I guess they had to cut open to fix the issue. I am completely dissatisfied with this experience and would like to be contacted with an update as to when they plan on replacing the lid so I don’t have an issue with mold as well as what they plan to do with the hole that has what I’m hoping is a temporary patch.
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Property Manager Responded
August 18, 2026
Andrea, thank you for laying this out so clearly. We're sorry your home was not treated with the respect and communication you asked for during this repair, and the way the space was left afterward falls short of what should have happened. We want to make sure the remaining items, including the ceiling patch and the timeline for finishing the work, are addressed properly. Please reach out to the office directly so we can give you a clear update and next steps.
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