Stay far away from this place!
August 21, 2024 - Reseña de Apartments.com
The management is horrible- absolutely no effort in customer service, refuses to address issues and blatant lease/policy violations, and always leaving early even though the office is supposed to be open for assistance. Living here is not what is advertised. Water View Village is advertised as smoke-free buildings and all residents received this communication in several emails. But I can’t sit on my balcony or even open my windows because of the constant stream of cigarette smoke from the ...
apartment below. Reported to management several times, including pictures of the tenants smoking on their balcony (with an ashtray) and management refuses to do anything, just saying “it’s complicated.” There is nothing complicated about doing your job. This is only one example of many issues. Do yourself a favor and choose a different company. Water View Village will only continue to raise your rent while ignoring any issue that comes up.
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Property Manager Responded
September 9, 2024
We are sorry that your experience at Water View Village has not lived up to your expectations. I can assure you that if you’re not satisfied, then neither are we. As you know from our recent conversations, we are working to resolve the smoking issue. We're also in discussion on resolving your other issues. You have my word that we will make an earnest effort to resolve them and ensure that you enjoy living at Water View Village. Please call me at the office at 508-872-8851 if there's anything further that I can do to help. Thank you. – Kaitlyn Hesse, Regional Property Manager
Property Manager Responded
September 9, 2024
We are sorry that your experience at Water View Village has not lived up to your expectations. I can assure you that if you’re not satisfied, then neither are we. As you know from our recent conversations, we are working to resolve the smoking issue. We're also in discussion on resolving your other issues. You have my word that we will make an earnest effort to resolve them and ensure that you enjoy living at Water View Village. Please call me at the office at 508-872-8851 if there's anything further that I can do to help. Thank you. – Kaitlyn Hesse, Regional Property Manager
| Restrictions: None.