Whatever you pay as security deposit will not be returned
August 31, 2023 - Reseña de Apartments.com
Following are the charges after moveout from Whispering Creek Villas (Whatever you pay as deposit you'll never get it because they will come up with charges so that they don't need to return the security deposit. When I moved in in 2021 the security deposit was $150. During my last year renewal with RPM the security deposit was $650. There are other reviews where former residents complained about not getting their security deposit. BBB website mentions that the major complain against RPM is ...
former tenants not getting their security deposits back):
Drainage Income $2.96
Final Pest Control ($3.42)
Final Sewer Allocation $58.26
Final Trash Admin Fee $3.00
Final Valet Trash $52.50
Final Water Allocation $69.02
Security Deposit Credit (650.00) This is my security deposit
Cleaning Charges $100 (the apartment was cleaned thoroughly)
Carpet Cleaning Charges $65 (we never brought shoes inside the house. In fact, every time I needed to remind the maintenance to wear shoe cover)
Painting $300 (the wall was completely fine)
Tub Resurface $275 (They did not do it and was unlawfully trying to get it which I managed to cancel by showing proof with images and emails which proves that they want to scam you)
Unreturned fob $75 (They will charge you for the fob and then if you don't return they will charge you again. Which means you pay twice . Not only that, they will sell it to the new tenant at $75)
I have been to other apartments and cleaned everything before leaving and never ever had issues getting back my security deposit.
Also, for more than a month I had to use only 1 bathroom in the 2 bath apartment because they would not fix the toilet.
Interestingly the charges almost matches my deposit(except for the tub resurfacing and key return)? Is that a coincidence?
Leer Más
Property Manager Responded
September 5, 2023
We are sorry to see you leave our community with this experience. Our team is happy to review your final move out charges and answer any questions you may have. Unfortunately, we're not able to verify your residency and ask that you reach out to our team where discuss any concerns you may be experiencing. Please give us a call at (210) 641-7798.
| Restrictions: None.