Willow Cove Apartments
9300 S Redwood Rd, West Jordan, UT 84088
Apartment Complex
Katie Colegrove
21 points
3 minutes ago
Update: After telling the management office about all issues I’ve been experiencing, maintenance has been by once and they were in my apartment for 5 minutes maximum. I have a home security camera and just happened to be on my break and watched them. They turned on the sink a few times said they hear nothing and I’m crazy and left. The issue is most likely the shower or
...washer from my upstairs neighbor, it sounds like it’s raining inside. I constantly have to deal with children screaming non-stop outside of my window at all hours (mainly because the parents are not in sight), my upstairs neighbors have an infant child, large dog who howls all day non-stop and when they do get home it’s constant STOMPING for atleast 2 hours. Anytime I call the office they unapologetically dismiss me say they’ll “give them a call” and absolutely nothing happens. Typically they just hope they can run out the clock to go home before I call back to see what’s going on. Kelton is the ONLY ONE who actually listens to any concerns or questions. He seems to truly enjoy his job, remember residents names, while every one else (including the management staff) just seems to be annoyed with your presence and will dismiss you as quickly as possible regardless of how serious your issue is. On top of this, they contiously jack up the price of your rent anytime your lease is up. They also give you your renewal/notice to vacate if you don’t renew about 3 days before IF YOU’RE LUCKY. Technically (and in their contract) they are supposed to give you this 30 days prior, but don’t try to fight it because last time I did they threatened to evict me because I didn’t know they wanted to up my rent $80/month and left a paper on my door the day before my lease was up. Basically, stay on top of when your lease is up. Call them non stop to see if they are changing your rates if you want to renew. Don’t expect your neighbors to be remotely decent, and certainly don’t expect the leasing office to do anything. If you have an issue, you can either chance dealing with your sketchy neighbors who sit out in their cars at all hours, hot box their apartments, and scream at their children OR just deal with it because you’re locked into this lease. If you’re lucky you’ll get Kelton and something will get done.
Max of 2.