But not all of the tenants all of the time, particularly the ones that have lived at Wyndham Hill for many years like me.
If you asked me a year ago, before AMP bought Wyndham Hill, if I would be writing this review, spending time taking photos of wide cracks and potholes (the day after the parking lot was repaved) and front doors of buildings (that look like they should be the entrance to a condemned building), and studying up on tenants’ rights, I would have laughed. I am not laughing
...anymore. Why?
AMP purchased Wyndham Hill about one year ago. According to their website, they have only been in business since April 7, 2014, yet has been buying up properties right and left in several states – nine in Grand Rapids alone. Their website indicates the importance of “maximizing return on investments for owners and investors of the properties entrusted to our care” is one of their top priorities." The extremely poor management of Wyndham Hill would seem to indicate that customer service, safety, maintenance, and resident retention are not priorities.
My actual rent has increased approximately $100 per month, while amenities have been taken away so the overall cost is much greater. When I called the office (and someone finally answered) to discuss needed repairs, it was suggested that I file a list of grievances and they would have their "Board" review it. What? When I asked who the full-time manager of the complex would be, I was actually told "I am not at liberty to say". You know things are bad, when a sign is put out by the road advertising for maintenance people and long-time residents are busy planning their exit strategy.
For the same amount of money, you can rent a true luxury apartment that is new. I would not be moving from the Northeast side, which I really like, after so many years for petty reasons. It has become very obvious that the new owners just do not care.
Don’t just take my word for it. Tour the grounds on your own, look at the buildings, landscaping and parking lots close up. Make sure that you see the actual apartment that you will be renting and not just the model. Stop and ask tenants if they like living here. Perhaps most importantly, check out the background of the owners on the internet. Look at the ratings and reviews posted by tenants from the other complexes they own. Look at the number of vacancies they have compared to other landlords.
And I will continue counting the days until my lease expires…
Max of 2. Pet Fees and Pet Rent are per pet.