The management of X Denver is absolutely awful, especially in the coliving.
The front desk is supposed to be open 10-6 every day and in 9 months of living there I have yet to see someone working. No one answers the phone. The only way to communicate is via text or the X Denver app. I’ve experienced waiting 6 days for a reply. Trying to get a hold of someone is nearly impossible.
My coliving roommate abruptly moved out before the end of his lease (either evicted or broke his lease) and I
...received no communication from X Denver on the matter. Luckily my roommate told me he was leaving, otherwise I would’ve just noticed empty cupboards one day.
I reached out and asked if anyone would be entering my apartment for maintenance, inspections, etc. The reply was that they always try their hardest to give advance notice. I got back from the gym one day to find a man in my apartment, blasting music and painting the empty bedroom. The next day I got out of the shower to find a group of people cleaning the bedroom. As a young woman living alone, it’s unacceptable that I should feel uncomfortable and unsafe in my own home, with the fear that someone will enter my apartment at any moment. I tried to speak with someone about this and didn’t hear back for 6 days.
In addition, after my first roommate moved out, I asked what the process is to fill the other bedroom. They said they’d give me a one week notice if someone is moving in. One day a leasing agent enters my apartment (again with no advance notice) to inspect the other bedroom. She says, “Oh, since you’re here I should warn you that you might be getting a new roommate tomorrow”. Turns out someone had signed a lease that was supposed to start the next day, and they didn’t realize until the day before that that unit was “unsuitable”. Therefore, they planned to put this individual in my unit with no advance notice to me. They wouldn’t confirm at all that day or the next morning whether a man would be entering and moving into my apartment. Again, as a young woman living alone this is extremely uncomfortable and stress-inducing.
Overall, the management and communication here is poor. It’s impossible to get a hold of anyone, they do not care about their residents, and it’s basically just a bunch of college kids running the place. Do not live here if you can avoid it.
The amenities are not worth it, either. I also got food poisoning from the X Denver Club Lounge.
Max of 2.