Poor Sound Insulation
July 9, 2026 - Review from Apartments.com
I lived here 2025-2026. While the building has some positives, the poor sound insulation between apartments was a major issue and ultimately why I would never live here again.
During warmer weather months, I had my personal fan running almost constantly, which helped mask a lot of the noise. Once the weather cooled down and I wasn't using the fan anymore, I realized just how poor the sound insulation there actually was.
I could hear my neighbors' regular conversations, phone calls, music, and ...
bedroom activities with surprising clarity—sometimes clearly enough to follow what was being said. I regularly heard loud music late at night, including several occasions where music was blasted between 11 p.m. and 4 a.m., waking me up. I contacted the front desk multiple times. The first time, because the music had stopped before someone responded, I was essentially told there was nothing they could do. Later complaints were handled more promptly, but the lack of soundproofing meant the problem never really went away.
When I had a friend over, they were shocked at how clearly we could hear my neighbors.
If you work from home, spend a lot of time in your apartment, or are a light sleeper, this is something to keep in mind. I learned far more about my neighbors' daily lives than I ever wanted to simply because the walls carried so much sound. Privacy and quiet were not what I expected, and it made living here much less enjoyable. I was counting down the days until my lease ended.
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Property Manager Responded
July 21, 2026
Thank you for your feedback. We are committed to providing every resident with a positive living experience and are proud of our track record of delivering high-quality service.
As this review was submitted anonymously, we are unable to verify the specific experience described. That said, we take all concerns regarding noise and the resident experience seriously and work to address reported issues as promptly as possible.
We appreciate you taking the time to share your comments and wish you all the best.
Sincerely,
The 215 West Management Team
Max of 2. Fees non- refundable: 1st Cat: $250, 2nd Cat: $125.