Great location, mixed experience overall
September 1, 2023 - Review from Apartments.com
The building is in a great location, with easy access to Grant Park, the lakefront trail, transportation, grocery options, and plenty of restaurants in the South Loop. It's also nice that the property has an Amazon locker, a small fitness center on the highest floor, and a rooftop deck. I had no issues with bugs in my apartment, which is a plus.
That said, there are some drawbacks. I made multiple complaints about loud noises late at night, and about the smell of smoke coming from nearby ...
apartments. The dishwasher did not work for at least the first month that I lived here, despite multiple attempts to fix it. We experienced changes in management during my time here, and management did not always communicate clearly, particularly over e-mail. The gym often did not have cleaning wipes available. Also, the gym is small, meaning that you can get your workout in, but not always comfortably.
If I were to move back to South Loop, I might choose the same building if I needed to stay in the same price range, but would be eager to find another building if I could spend more on rent. My experience here was more positive than negative, but was not ideal.
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Property Manager Responded
September 11, 2023
Thank you for your feedback on 820 Michigan and notes on where we can improve the experience!!
Small Dogs Only.