Unsafe/Unclean/Unresponsive
January 17, 2025 - Review from Apartments.com
Lived at AVASC for 1 1/2 years. It provides a place to stay in an emergency situation, but the safety concerns, uncleanly environment, and maintenance issues aren’t worth the price.
Pros:
- It provides a place to stay at the bare minimum
- Some of the maintenance people you run into are very nice
Cons:
- Safety concerns: I had strangers come to my door looking for the previous tenant and homeless people approaching me for money in the garage where I parked. The hired security focus more on ...
visitor parking violations than the people who camp at the gates and slip in behind residents. As someone who was living alone, this was very concerning for me and honestly unacceptable for the amount of money you pay to stay there.
- Uncleanly environment: This isn’t directly AVA’s fault, but part of your AVA experience no less. Dog owners let their dogs go to the bathroom and get sick anywhere, to the point where I had to step over dog poop just to get in the elevator and walk around puddles of pee and vomit whenever I wanted to check my mail. Again, not an environment worth what they’re charging.
- Maintenance & management issues: In my unit alone I had a broken AC unit, a new AC unit that started leaking on the ceiling, lack of warm water on three separate occasions due to a faulty boiler, a broken patio screen door, and three different kitchen cabinet doors come off the hinges. This wouldn’t be that much of a problem if maintenance was quicker to respond or followed through when they said they’d arrive to fix something. Management is equally hard to get a hold of, and I’ve had to send multiple emails and resident app requests just to get a timely or money related question answered. Not a welcoming or supportive experience at all.
Also beware that you’re charged trash and water fees separately based on *community usage* not personal usage, which makes it impossible to budget for living expenses or even anticipate what they’re expecting you to pay every month. I’d recommend thoroughly exhausting all other living options before even considering AVASC.
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