Management will be the property down fall
January 15, 2020 - Review from Apartments.com
Just resigned my lease in November, big mistake. When you come to tour they will make you feel like they are the best, but once they have your money things change. To begin, when i toured the complex and discussed the leasing process I was made aware that renters insurance was required. I actually had a really good policy from my previous apartment that covered, liability and personal property damage. Upon the recommendation of the leasing agent, I cancelled that policy and took the policy that ...
was offered from Advenir, not being made aware it was only liability insurance. Fast forward to summer 2019, we had our first leak,due to a neighbors issue that leaked in to our apartment. Maintenance did take care of it but it was still a big inconvenience. Now about 6 months later we are dealing with our second major leak in this unit. The unit has mold on the closet walls due to the leaking and when asked to change units due to health concerns, I was told I may have to pay more for a new unit . While i understand how policies work, I also believe companies have to have some type of accountability. Advenir continues to avoid taking ownership of the problem. My Husband has lost hundreds of dollars in property damage, and we are literally asking to switch to another one bedroom apartment that is not mold ridden. But no, they are more concerned with having us pay more rent then trying to accommodate us. So while the rent may be a little cheaper, please consider paying the extra rent else where versus dealing with this poor service when an incident occurs.
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Max of 2. Cat.