If I could rate this property less than one star I would. I am just so thankful I only signed a 6 month lease with this awful place. It started the first day we moved in. My wife, daughter and I relocated to Corsicana from Lubbock for work purposes. I didn't have time to come look at the property in person before I signed my lease, so we did everything via email. Lubbock is about a 6 hour drive and Synthia (unqualified property manager) was aware that my family and I were on our way. I called her
...that morning and asked her what time the office closed and she informed me of 5:00 but that I needed to be there by 4:00 because the signing process takes about an hour. Well, unfortunately, I had some unexpected delays that caused me to arrive at about 4:45 (still before "close"). I pull into the property and no one is present at the office. I pull around to the back of the complex so that I can park the U Haul and Synthia is sitting in her vehicle and gets out visibly frustrated and asks if my name is Kaden, she made it VERY CLEAR that I was causing a burden on her. We then proceed to the office to do paperwork which she flys through in about 10 minutes and misses numerous important pieces of information such as how to set up my electricity which caused obvious issues. We get through the paperwork and she walks me over to the building which my apartment is in. It's an upstairs unit and Synthia was too lazy to walk up the stairs and give me a tour. She literally pointed at the door and said "it's that one". Come to find out there were numerous maintenance issues that needed to be addressed that would have been noticed by doing a walkthrough. There was trash everywhere and it smelled awful. These people provide the worst possible customer service imaginable, and CLEARLY, do not care about their job or the company they work for. We've had packages that were sent to us by friends and family that sat in the front office for over a month because we were never notified that they had been dropped off up there. When I addressed that issue with Synthia she informed me that it's not their responsibility to notify me when they receive a package and that they just get too busy to do so. They have excuses for EVERYTHING and just try to get by doing the minimum.
Max of 2. Large Pets Welcome.