Poor Management and Maintenance
April 1, 2024 - Review from Apartments.com
Management and maintenance of the apartments is very slow to respond and does not communicate well at all, I have never received a call back when I have left a voicemail. I put in a maintenance request for my kitchen sink in October and began having more issues with it in January and put a second work order in. The cold water stopped working all together at some point in January, so I called emergency maintenance and was told that it was not an emergency and to put a third work order in. I called ...
the office the following Monday and they had no idea of when it could be fixed. Maintenance did not come to replace the faucet until March. I have had multiple other issues with maintenance and things not getting done. The parking lots were not plowed regularly and no one removed snow from the walkways, even with the storm where we got 2 feet of snow this winter. Landscaping comes infrequently in the summer and the grass often grows very long. No one picks up their dog's poop. There are very obvious signs of neglect, wear, and tear around the apartment complex and within the apartments themselves. I would not recommend living in any apartment managed by Elevate Living.
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