During the almost year that I lived here, I have lived across the hall from a family who spews profanity at their toddlers and the father has been taken away by the police multiple times for child and spousal abuse. My neighbors also smoke weed, which, as an expecting mother, was not good. Also, one evening, my husband and I witnessed three teenagers in the parking lot behind our building messing around with guns in a stolen car. Property upkeep is minimal, and when something is repaired, only
...the bare minimum is done. We had items on out maintenance list from when we moved in that did not get fixed until 7 months later! Twice now we have had sewer water come up out of our bathroom, one the bathroom sink and then the bathtub. The first time the emergency maintenance did not respond until three hours later when the sewer water had covered the bathroom floor. It has now been an hour and a half since I have called the emergency maintenance number and I am still waiting to hear from them. We are not able to use out toilet or our shower and both my husband and I have to get up for work in less than 4 hours. Also, you should not consider this place if your car isn't in great shape. Their lease agreement dictates that they will not let you move in if you car has body damage, faded paint, sun damage, two or more colors of body paint (i.e. you had to replace part of your car such as the hood or door and the paint does not match). If your car, or the car of your guest does not meet these qualifications your car will be towed at your expense. Other issues we have had: dozens of bugs getting in through a hole in the wall that still has not been fixed and pest control not responding even though you are required to pay a $10 monthly fee for their services, large amounts of water leaking through a window because it was not properly installed, a three foot wide chunk of plaster falling from the bathroom ceiling that was not fixed for 5 months, smokers at the no-smoking pool, flooding of the laundry facilities which also happens to be where the storage units are located, and lastly neighbors playing very loud music all hours of the night.
Property Manager Responded