Beware
December 1, 2021 - Review from Apartments.com
DO NOT MOVE HERE. I lived here for three years. I only stayed so long because l am a single lady in my 60s and it’s very hard to move. You cannot drink the water AT ALL. it smells like rotten eggs and it has what looks like black mold coming out of every faucet. It is gross. I had to buy bottled water to drink and to cook with. When you complain about the water, they tell you it’s the City of Carrollton not them. City of Carrollton laughed when I told them. The first time I renewed my lease they ...
put a note on my door saying if I renewed by the end of that month I could renew with no price increase. I went to renew my lease before that time and they refused to give me that deal, telling me their specials change weekly and that special was no longer valid. Even though I had the flyer in my hand showing the deal was still valid. They only honored it after contacting their home office. My car was hit and or damaged in the parking garage 3 different times. There are no cameras anywhere and there were constant break ins as well. They have stackable washer dryers that are complete crap. Mine was falling apart from maintenance working in it so many times. It never agitated properly and most of the time I just went to a laundry mat. Once I did move, I hired a cleaning lady and my apt was left spotless. I requested a walk through the day I turned my keys in, but they said no, I would have had to of requested it two days prior. They charged me all of these ridiculous charges! I had a candle spill on the carpet but you could NOT see any evidence of it because I bought wax remover and cleaned it. They change the carpet out after each resident. I lived there long enough to see that, but they look at the back of the old carpet and make their own conclusions, so they can force you to pay for the next residents carpeting. They are not a reputable company. I have lived in many apartments and I’ve NEVER had to pay for carpet damage. The only nice thing I can say about living there is I had a nice view from my balcony.
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