The "renovations" they tout about were cheaply done. The stove exhaust fan doesn't even exhaust to the outside, good luck with smoke. The "wood" print vinyl they use for flooring soaks up oil/dirt, so you will always feel like your feet are dirty. They ended up replacing the balcony and replaced the wood boarding with plywood and it looked absolutely ugly and cheaply done.
Secondly, there are hardly any amenities to make up for the price of rent (which they raise every year for returning
...residents but offer a lower rate for newer residents) Also, there is only one, two-lane road in and out with no sidewalks or grass areas, so in order to walk your dog or enjoy being outside, you have to go into the woods, or walk all the way down the road to get to the main road (which is dangerous as there are no sidewalks, tons of blind spots). One would argue that providing a washer and dryer would make up for the lack of amenities, but I disagree.
Thirdly, their admin gives close to zero damns about their residents. To start off, they are close to impossible to get ahold of, with the exception of maintenance. For example, when we moved in, the code provided for the door wasn’t correct and it took them an hour or two to tell us the correct one and it was over the phone because no one was available for move in. Another example is one time (2/3/22) they sent out an email to their residents encouraging them to take and email pictures of other residents smoking on site and if they do, they can “be entered in a drawing for a $50 dollar gift card”. One would argue that bribing residents with a CHANCE to win a $50 dollar gift card for doing the admin’s job is rather peculiar and a tasteless way of enforcing work. Next, near the end of 2021 they fixed our kitchen light, but in the process, they broke a part of the glass fixture. Rather than cleaning up the dangerous shards of glass, the maintenance person left it on the floor, and I stepped on it and had my foot bleeding. I complained and showed pictured through a maintenance request (12/7/2023) about the issue and they never responded or even acknowledged it.
Lastly, they will nickel and dime you to SHREDS when it comes to move-out charges so make sure you are extra extra careful and DOCUMENT EVERYTHING. Like a small part of the floor was damaged (my fault) and instead of charging for what was damaged, they argued that I have to pay to replace the WHOLE flooring due to the way the vinyl is installed, which was $2,225.
