A nightmare
January 23, 2021 - Review from Apartments.com
I almost did not write this review- as I don’t want the embarrassment of living at this apartment building reflected onto my personal history-even though it was only for 14 days that I lived there- in which I had NO HOT WATER. The entire time- and I’m not the only one- which management reminded me of.
I had a “conversation” in person with management that I can only describe as traumatic. I’ve never been spoken to or treated this way by anyone in my life. They did not care that I moved in two ...
weeks ago and had no hot water the entirety of that time-they tried to break me down-make me feel powerless and intimidate me into putting up with it. They talked in circles, would not answer my questions, lied countless times. Imagine a criminal defense lawyer interrogating a victim. I can not believe I paid this “company” MONEY and this is what I got in return.
Some other fun facts:
-They knew there was no hot water before I applied, signed my lease, and moved in
-You have to pay your first months rent by Moneygram at a CVS or Walmart (in person)
-my washing machine didn’t work-they replaced it with one that smelled NAUSEATING of mold and mildew. All of them do.
-maintenance ran it with bleach etc and it did NOTHING to help the smell
-I found 4 spiders in my apartment after moving in
-the hallways smell atrocious
-the elevators are like stepping inside a dumpster
-my carpet was SHAVED in various spots to hide stains- and then the shaved spots were filled with loose carpet to make it camouflaged. Until I vacuumed up the shreds....
-the parking garage is filled with spider webs, and extremely crammed.
And before someone from management responds to this telling me to email them... I’ve sent countless emails over the past week that have been ignored- and voicemail to your office.
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Property Manager Responded
January 28, 2021
Thank you again for the feedback. Our community experienced issues with its boilers, which we expedited with vendors to fix until the issue was resolved. Hot water has been fully restored. However, when the issue persisted in your apartment, we were not granted access to further look into the problem. We know you have been in touch with our regional manager, but feel free to reach out to discuss any of your concerns further.
Max of 2.